Ar Twinkl, we're dedicated to providing teachers with the resources they need to create inspiring and engaging lessons. We appreciate it can be frustrating at times, if accessing resources becomes a challenge.
We test our resources thoroughly on a variety of systems before making them available on the Twinkl website. Sometimes, school computers are set up in a way which changes how the computer handles files, or where they can be saved.
If you're having difficulties using a resource on a school device, talking with your school ICT technician is the best first step to take, especially if the resource works for you at home. Your school technician will have a better understanding of the device's restrictions and settings ans they can provide valuable assistance in resolving technical issues.
If you or your school ICT technician continue to experience difficulties, please contact TwinklCares who will do all they can to help.