Sometimes, it’s not possible for a payment to be taken on the original payment date.
When this happens, you’ll receive an email to the email address on your account. Your new monthly/annual membership will be added to your account and the system will continue to attempt to take a payment every 3 days until successful. On the 20th attempt, if a payment can’t be taken, the membership will be cancelled and no further payment attempts will be made. An email will be sent to confirm each unsuccessful payment attempt and to confirm the end of the membership.
A successful payment will cover your membership from the original payment date until the end of that month/year, when the next payment will be taken.
You can see the next payment date in the ‘Payment & Memberships’ area of your account.
The articles below might also be helpful:
How Do I Update My Payment Method on My Twinkl Account?
Why Has My Payment to Twinkl Failed & What Can I Do?
How Do I Access My Twinkl Membership?
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