The Twinkl School Manager tool gives you the ability to manage your account and make changes as soon as you need to.
The administrator of a school account enters their email address in the box on the Twinkl School Manager page and a link to the tool will be emailed to them.
Open the link and you’ll be able to reset the password for any staff member. Tick the box next to the staff member and click the ‘Reset Password’ button. This will send a password email to the member(s) of staff and allow them to update their password.
You can also add or change staff members linked to your school membership. Changes can take a little while to confirm after you've submitted them. Once confirmed, any new users will receive their login details via email.
Take a look at the video below, skip to 3.06 to see how to reset a password and 1.48 to see how to update staff members using the School Manager Tool.
Having problems making changes? Get in touch and a member of the account management team will be able to help.