We've made it easier to enjoy uninterrupted access to learning resources through automatic renewal.
Monthly Membership
Monthly payments are taken on the same date each month until you choose to cancel.
To upgrade your membership, please visit the 'Membership' page on the website.
To pause, downgrade or cancel your membership, please visit the 'Payment & Memberships' area of your account.
Annual Membership
Annual memberships automatically renew on the last date of the membership.
An email reminder is sent to the log in email address of the account 30 days before the membership is due to renew and the next payment is collected.
Please be aware that if the reminder email doesn’t appear in your inbox, it may have been redirected to a spam or junk folder. Often, emails contained in these folders are cleared automatically by the email provider after a certain period of time, so it might already have been removed from your inbox if this occurred before the end of the 30 day period.
The date of the auto renewal can be found in the 'Payment & Memberships' area of your account in the 'Your Current Membership' section.
You can also see a reminder of the number of days left on your membership at the top right of the web page, next to the search bar.
Stop Automatic Renewal
To stop your membership from automatically renewing you'll need to cancel it.
To stop your trial membership auto renewing, please see the information in the 'How Do I Cancel a Trial Twinkl Membership?' article.
To stop your annual membership auto renewing, please see the information in the 'How Do I Cancel an Annual Twinkl Membership?' article.
To stop your monthly membership auto renewing, please see the information in the 'How Do I Cancel a Monthly Twinkl Membership?' article.
Further Help
If you'd like to discuss your membership further, please get in touch with the TwinklCares team, they will be happy to help.