You can select, change, or update your preferred payment method for your membership at any time.
To update the payment method on your account, follow these steps:
- Make sure you are signed in to your account.
- Scroll down the page and click 'Show Payment Methods'. Here you will see the current payment method. If you have more than one payment method available, click the plus symbol in the 'Primary' column for the payment method you would like the system to take your next payment from. You can also click the dustbin symbol in the 'Delete' column to remove a payment method not being used.
- To add a new payment method to your account, click 'Add Payment Method'. You can then enter your new payment details and click the plus symbol in the 'Primary' column so that a green tick appears.
Your next membership payment will be taken from the payment method that has a tick in the 'Primary' column.
Should a payment method have expired or be missing from an account, a pop-up similar to the one pictured below will appear on the screen. Click the 'Add Payment Method' button to add a new payment method directly to your account. The payment method added will become the primary payment method on the account and the next membership payment will be taken from this.
If you would like any further help updating the payment method on your account, please contact TwinklCares who are happy to help.