We understand that you may need to delete an account. This can be done by contacting TwinklCares.
I want to delete a free account
To delete a free account, follow these steps:
- From the home page click My Account in the menu on the left and click on Account Help.
- Click on 'Closing your account' from the options shown.
- Click on the link 'No thanks, proceed with deletion'.
- Scroll down and select a reason for deletion from the options on the screen.
- Enter your password to confirm the deletion and click 'Submit'.
The account will be deleted and confirmation of this will appear on the screen.
The video below demonstrates how to delete a free account.
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Can't see 'Closing your account'?
Please contact TwinklCares with the email address of the account you would like deleting and they will be happy to help.