To cancel your annual membership, sign in to your Twinkl account and click here:
www.twinkl.co.uk/payment-history
Click 'Cancel Membership' and follow the process on the screen, scrolling to click 'Cancel Anyway' on each page until you reach the 'Cancellation Confirmed' page.
Once you've cancelled your membership, an email confirming the cancellation will be sent to the email address on the account. Please check your spam and junk folders if this doesn't appear in your inbox. Your membership will expire on the end date and your Twinkl account will return to a free membership.
Please note, cancelled memberships aren't automatically refunded when cancelled. If you're looking to request a refund for your annual membership, please visit this article:
How Do I Request a Refund for a Twinkl Membership?
If you're looking to cancel your trial membership, please visit this article:
How Do I Cancel a Trial Membership?
If you're looking to cancel your monthly membership, please visit this article:
How Do I Cancel a Monthly Twinkl Membership?
Further help
If something's not quite right and you can't see your membership details, we recommend first double-checking you're signed in to the right account. You can do this by going to My Details and checking the email address and username of the account.
If you'd like to keep your membership but it's not working for you right now, or you have any membership questions, please contact TwinklCares who'll be happy to help.