Receipts are emailed to the email address on the Twinkl account at the point of buying a membership. Your payment history and receipts can be found in the Payment & Memberships area of your account.
Sign in to your Twinkl account and follow these steps to download a receipt, :
- Visit the 'Payment & Memberships' area of your account and scroll to 'Payment History'.
- Click the printer icon in the 'Receipt' column to download your receipt as a PDF document.
Our receipts include our VAT number. Please note, our Finance Team are unable to add an address to your membership receipt because the membership is a digital service.
Having trouble downloading or reading your PDF receipt?
Our receipts download and open as a PDF. Many devices have Adobe Reader or you can download this or Foxit Reader for free.
If the instructions above haven't worked, follow these steps:
- Right-click on the receipt icon and select 'Save Link As...'.
- Save the receipt to your device, for example to the 'Downloads' or 'Desktop' area.
- Find it in the selected folder on your device.
- Right-click on it, and select 'Open with' to open it with your PDF reader.
Our receipts download and open best with Google Chrome or Firefox.
Further Help
Please contact TwinklCares who are happy to help.