For our video resources, we provide 2 file types - a .wmv for Windows and a universal .mp4 for Mac users. The Windows compatible file is the standard download. To access the .mp4 please chose the 'Mac Version' which can be found in the 'More Downloads' section underneath the 'Download' button.
Can't see a Mac version? You can use the 'Suggest a Change' tab on the resource page to ask for one to be made.
If you need any further help, please get in touch and the TwinklCares team will be happy to help.