General Information
We recommend using an up-to-date and supported web browser and Operating System when accessing the Twinkl website.
You will have the best experience if you are using the latest version of Chrome, MS Edge, Safari or Firefox running on an actively supported Operating System.
Javascript support is required and you are recommended to whitelist our website in any ad blocker / pop-up blocker software you are running.
Some optional features available on our website that rely on 3rd Party Services, such as our "save this to Google Drive" feature, might not work properly if you are using anti-tracking software/features.
Trustworthy password managers can be helpful in allowing you to use secure (complex and unique) passwords for websites. Password managers have features that can speed up the time it takes to log in by auto-filling information for you, occasionally this is seen as suspicious to the various website security mechanisms we have in place for your overall benefit. Try manually filling in your password if you see issues auto-filling using a password manager.
If you need help deleting your saved passwords, click here.
Specific Browser & OS Information
All versions of Internet Explorer, including IE11, are subject to "best effort" support only - if you are still using Internet Explorer we would recommend you upgrade to MS Edge in line with Microsoft recommendations or download and use a latest version of Chrome or Firefox to ensure you have the best experience using Twinkl.
Some older computers and versions of unsupported operating systems and browsers may refuse to load the Twinkl website entirely. This is due to the rapidly changing state of internet standards and security expectations that we, and other popular internet services, strive to comply with for your overall benefit.
Further Support
Our TwinklCares team can assist with any other specific Operating System / Browser enquiries you might have.